1. What shipping methods are available?
We offer several shipping options:
– Standard shipping: Estimated delivery time is 5 to 7 business days.
– Express shipping: Estimated delivery time is 2 to 3 business days.

2. How much does shipping cost?
Shipping costs are calculated based on the weight of the products, the destination, and the selected shipping method. The exact cost will be displayed at checkout before you complete your purchase.

3. How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package in real time.

4. What should I do if my order doesn’t arrive?
If your order hasn’t arrived within the estimated time frame, please contact us at management@beer-break.com with your order number, and we’ll be happy to assist you.

5. Can I change the shipping address after placing my order?
If you need to change your shipping address, contact us as soon as possible at management@beer-break.com. We’ll do our best to update it before your order is shipped.

6. What should I do if I receive a damaged or incorrect product?
We apologize for any inconvenience. If you receive a damaged or incorrect product, please contact us within 7 days of delivery with a photo of the item and your order number. We’ll arrange a replacement or refund as necessary.

7. Do you offer free shipping?
Yes, we offer free shipping on orders over $25.

8. How long does it take to process an order?
Orders are typically processed and shipped within 1-3 business days after payment confirmation.

9. What happens if my package is returned to sender?
If a package is returned due to an incorrect address or being unclaimed, we will contact you to arrange a new shipment. Additional shipping costs will be the customer’s responsibility.